Say the AC is out and who is at home.
You hear the price first, and the quote is free.
What to do while you wait, and when to call 911.
Cedar Park, with Round Rock and Georgetown nearby.
Any case where the heat puts someone at risk, or where the system could cause damage, such as water pouring out or a burning smell. When in doubt, say who is at home and let us decide how fast to come.
The usual causes are a thermostat set wrong, a clogged filter, a frozen coil, a failed capacitor or low refrigerant. Check the thermostat and filter, then call if the air stays warm.
A blocked condensate line is the most common cause. Turn the system off at the thermostat to stop more water, and call.
Yes. We are open 24 hours a day, 7 days a week, so we answer calls at any hour. How fast a technician arrives depends on the hour, the weather and how many calls are open.
After hours rates may apply. We tell you the price on the call, before you book, and put the quote in writing before work starts.
There is no safe number. A healthy adult can manage a hot house for a while with water and fans, but infants, older adults and people with medical conditions can become ill within hours. If anyone at home is at risk, call right away and say so.
A tripping breaker can mean a failing compressor or motor, a wiring fault or a dirty coil forcing the system to work too hard. Reset a breaker once at most. If it trips again, leave it off and call.
Turn the thermostat to off and set the fan to on, so warm house air melts the ice. It can take a few hours. Do not chip the ice. Replace a clogged filter and call if it freezes again.
No. Running a frozen system can flood the drain pan and damage the compressor. Thaw it first, then call for the cause, which is usually a dirty filter, weak airflow or low refrigerant.
Close blinds on the sun side, run fans, open windows at night if the air outside is cooler than inside, stay in the lowest shaded room, drink water and avoid the oven and the dryer. These steps buy a few degrees. They do not fix the system.
Check the thermostat, filter and breaker. If nothing helps, call the number, say who is at home and ask for the first available visit and any after hours charge. If anyone shows signs of heat illness, call 911.